HappySleep Pty Ltd takes all reasonable care when transferring and storing your details. We don’t store any of your credit card details on our website and all payments are processed via the highly secure PayPal system.

Collection Of Information

HappySleep Pty Ltd only collects the information it needs to conduct their business. HappySleep Pty Ltd may use your details to contact you regarding your order for reasons such as, but not limited to, failed credit card transactions, incomplete order information, stock availability. We may pass on your details to our courier partner so that they may contact you to discuss delivery times and other related details. We will not sell or give away your personal details to any advertising companies.  You will only receive marketing email if you have elected to receive them. They will contain the necessary information to opt out from receiving further updates.

Disclosure

For the purpose of processing your order, we may disclose your details to:

  • Our payment gateway service provider
  • Courier companies
  • Companies selected by HappySleep Pty Ltd to carry our order fulfillment

Storage Of Credit Card Numbers

No credit card details are stored permanently by HappySleep Pty Ltd.

Illegal Acts

HappySleep Pty Ltd will disclose your details to the police or government agencies if we have sufficient reason to believe that you are using this site for illegal purposes such as and not limited to credit card fraud.

Access

You have the right to access your personal details which are kept by HappySleep Pty Ltd. You will be required to put this request in writing. If you would like any further information about our privacy policy, please contact us.

Privacy in regards to mattress exchanges

During the mattress return process, it may become necessary for you to provide your order number and name to 3rd party distribution centers or mattress recyclers to verify the return of your mattress.

Display Advertising

This site is using Google Analytics features based on Display Advertising (Remarketing, Demographics and Interest reporting). These features use first-party and third-party cookies to serve ads based on your past visits to the site and they collect demographic and interest information such as, but not limited to, age, gender and interest categories. You can opt-out of Google Display Network ads and Google Analytics for Display Advertising at https://www.google.com/settings/ads or use the Google Analytics Opt-out Browser Add-on.

  • Cookies are used on this site to record user-specific information.
  • We do not trade or sell any information that is recorded.
  • When we use third parties to for additional business services we ensure they adhere to strict privacy standards.

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